Paying Your Utility Bill

Your utility bill is due by the tenth (10th) of the month with a ten (10) day grace period before the delinquent date. A penalty shall be imposed if such billing is not paid on or before the 20th day of each month. If the 20th day is a weekend or holiday as defined by the Town of Cedar Lake or a day in which the Utility Billing Office is closed, the next business day shall be considered the final day for payment to be made without penalty.

Payment may be made in one of the following ways:

Pay Online
Pay online 24/7 by clicking here (bsaonline.com). Credit and debit cards and e-checks are accepted. Our vendor charges and retains a convenience fee for processing the payment. Your account number and a PIN, located on your monthly bill, are needed to access your information.
Auto Withdrawal
Sign up for our Auto Withdrawal program by completing the form available at our office, or you may obtain the form by clicking on the link here (Town of Cedar Lake Auto-Withdrawal Form). Payments will be withdrawn from your account on the 15th of the month or the next business day. This service is free.
By Phone
Pay by phone 24/7 by calling toll-free (855)246-9327 and following the automated instructions. Our vendor charges a convenience fee for processing the payment. Debit and credit cards are accepted. Make sure to have your bill available when calling.
By Mail
Please send your payment with the remittance stub in the enclosed return envelope and mail it to Cedar Lake Utilities, PO Box 707, Cedar Lake, IN 46303-0707. Postage is required. Please do not send cash through the mail. Payment must be received in our office before the delinquent date.
In-person at the Town Hall
Bring your payment to the Town Hall, located at 7408 Constitution Avenue. You may pay in person during business hours or use the drop box in the Town Hall parking lot.
In-Person at Demotte State Bank
Payments are accepted at De Motte State Bank, 10119 West 133rd Avenue. Please have your remittance stub available at the time of payment. Cash and checks are accepted. Payments made before 3:00 PM are considered same-day business. This bank service is free of charge.

If you have questions about your bill, please call the Utility Billing Office at (219) 374-7000 or email utilitybill@cedarlakein.gov. Our fax number is (219) 374-8588.