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EMS (Ambulance) Billing Information

Ambulance Billing

The Cedar Lake Fire Department contracts with EMS Management & Consultants (EMS-MC) to handle billing for ambulance transports. If you or a family member received an ambulance bill or statement, please direct all billing questions — insurance, payment plans, account balances, or general questions about your statement — to EMS-MC customer service directly, not the Fire Department.

EMS-MC Customer Service
📧 Email: einfo@emsmc.com
📞 Phone: 800.814.5339, or the phone number listed on your statement

Please have your account or invoice number available when you call or email, if possible.

FAQ

  • Why did I get a bill from EMS-MC instead of Cedar Lake? EMS-MC is a third-party billing company that processes ambulance transport billing on behalf of the Cedar Lake Fire Department.
  • I have insurance questions about my bill. EMS-MC customer service can help—contact them using the info above.
  • I think there’s an error on my bill. Contact EMS-MC directly; they manage the account records for these transports.